The Business IT Support Team started its journey in 2005 in Johannesburg.
Our Affiliations
- GateProtect Gold Partner
- Mimecast Preferred Partner
- Microsoft Certified Partner
- Microsoft Service Provider License Vendor
- Microsoft Cloud Partner
Business IT Support Team proudly holds a Microsoft Partner designation (Microsoft Small Business Specialist) and boasts a Level 4 BEE rating, underscoring our commitment to excellence and empowerment within the South African business landscape.
Empowering Businesses with Exceptional IT Support
The Business IT Support Team launched in 2005 as a pioneering IT support company based in Johannesburg. Our mission revolves around extending big business capabilities to entities of all sizes—small, medium, and large.
We pride ourselves on infusing each interaction with professionalism and an unwavering commitment to service excellence. Our core ethos revolves around equipping businesses with the tools and support they need to thrive in today’s dynamic digital landscape.
What Sets Us Apart?
- Streamlined Processes: We adhere to professional processes designed to optimize efficiency and ensure seamless operations.
- Rapid Response: Our response times surpass industry standards, tailored to the urgency and severity of each incident.
- Comprehensive Monitoring: Leveraging proprietary monitoring software, we meticulously track network performance and maintain a comprehensive inventory of software and hardware assets.
- Passion-Driven Service: Our customer service approach is characterized by genuine passion and dedication to exceeding expectations.
- Trusted Partnerships: We exclusively utilize tried-and-tested products from reputable partners like Microsoft, ESET Enterprise Security, and Dell, ensuring robust backup support.
- Accessible Expertise: Our frontline technical team enjoys direct access to backup support from management, guaranteeing swift resolutions to any challenges that may arise.